Resident Engagement Officer

LEVEL 7 (FROM £34,434) | FULL TIME - 37 HOURS | PERMANENT

South Essex Homes are looking for an enthusiastic and driven individual with a strong background in resident engagement to join our team.

In this key role, you'll work closely with residents, colleagues, and external partners to support continuous service improvement, deliver on our Resident Engagement Strategy, and ensure compliance with the regulatory Consumer Standards.

You'll have proven experience of working effectively with residents to promote meaningful participation and engagement-ideally within a housing or community setting. A solid understanding of resident involvement principles and best practices is essential, along with excellent communication and partnership-working skills.

If you're passionate about making a difference and ensuring resident voices are heard and acted upon, we'd love to hear from you.

You must have the ability to travel around the City of Southend.

Full job description:  Resident Engagement JD 2024.pdf [pdf] 153KB

To apply, please send your CV to sarahgallagher@seh.southend.gov.uk

Closing date for applications: Friday 26th September 2025

(Please note: the original closing date of Thursday 25th September 2025 has been extended by one day)