Customer Services Assistant Nights

£12.60 PER HOUR | Part time 22.5 hours per week | Thursday, Friday, Saturday

South Essex Homes are seeking a dependable and professional Night Customer Service Assistant to support our residents during out-of-hours periods by handling calls and emails, raising jobs, and ensuring all enquiries are managed with care and efficiency. You will be the first point of contact for residents needing assistance overnight, so excellent communication skills, attention to detail, and a calm, empathetic approach are essential.

Previous customer service experience is preferred, and full training will be provided. This is a vital role in maintaining a safe and responsive environment for our residents, and we offer a supportive team.

Job description:  Customer Services Assistant NIGHTS - Job Description.pdf [pdf] 105KB

To apply please send your CV to BrandonMcGuinness@seh.southend.gov.uk 

Closing Date: Friday 23rd of May 2025